How to show knowledge articles in community portal?

[Pravallika1]

Hi guys,

I have to show knowledge articles in community portal. When a user is creating a question on community portal , when typed title ,Related Posts dropdown is seen. In this dropdown it only shows questions and blogs, I would like to show knowledge articles also in this dropdown.

Please help me to configure this.

Please see attached screenshot.

[Community Alums]

Hi Pravallika,

You cannot  show knowledge articles in community portal directly where you are looking at OOTB!!

However, you can explore the option of Harvest knowledge from a community

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[Pravallika1]

Hi @Sandeep Dutta 

Thanks for the reply. But by using 'Harvest Knowledge from a community' we can convert a question to knowledge article.

My ask here is Can we show knowledge articles related to a title in Related Posts dropdown while creating a question in community.(PFA screenshot) 

I added knowledge bases search source to the community portal , but still cant see any changes. 

Should i edit the widget anywhere or should configure something. Please help me with this.

[Varshith Kuraga]

@Pravallika1any luck on this? I’m trying to give Contextual Search experience with Kb articles just like catalog item contextual search 

[Melisa Urbano V]

Hey! Any updates on this?