How to upload update sets from two different applications

Cathy Song1
Kilo Contributor

Hi All,

I have made changes in both Global and Customer Service, therefore, there are two update sets.

Because I uploaded the two sets separately, changes in Customer Service errored out in Preview because Global changes are missing since they haven't been uploaded yet.

How do I work around this problem? Am I able to merge the two update sets into one?

Regards,

Cathy

 

1 ACCEPTED SOLUTION

Raju Koyagura
Tera Guru

I don't think we can merge two different scopes update sets into one. In this case, you have to follow the order of the update set which you need to load/commit first. Try to load global changes first and than scoped update set.

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3 REPLIES 3

Raju Koyagura
Tera Guru

I don't think we can merge two different scopes update sets into one. In this case, you have to follow the order of the update set which you need to load/commit first. Try to load global changes first and than scoped update set.

Chris Sanford1
Kilo Guru

I think you just have to accept the remote updates in spite of the errors. I assume that is an option.

SimonDunsmoor
ServiceNow Employee
ServiceNow Employee

Hey Cathy,

 

It looks like you can commit update sets in batches.  Here is a link with additional information: Update Set Batching.

 

Simon