Skip approval check if user is in a certain group (Service Catalog)

[Mort]

Hello, In the catalog workflow I am trying to add a "check" (if statement) in our hardware and software workflow in which users in a certain group are pre-approved and skip the approval piece in the workflow. Here is what I have so far:

(I am not a developer so if this code is incorrect please let me know)

answer = preapprovalcheck();

function preapprovalcheck(){

var userCheck;

if(userCheck.isMemberOf('SN-ApprovedEAs')){

  answer = true;

  } else {

  answer = false;

  }

}

Here is the workflow:

[amlanpal]

Hi MKhan,

I believe you want to cross check that whether the user, who has raised the request is a member of the particular group or not. If so, please find the below script:

answer = preapprovalcheck();

function preapprovalcheck(){

var grMem = new GlideRecord('sys_user_grmember');  

grMem.addQuery('user', current.request.requested_for);  

grMem.addQuery('group.name', 'SN-ApprovedEAs ');  

grMem.query();  

if(grMem.next()){

  return 'yes';

  } else {

  return 'no';

  }

I hope this helps.Please mark correct/helpful based on impact

[Mort]

Hi Amlan,

I have tried this solution but it looks like the pre-approval check is entirely skipped and the request goes to the next task after the approval. I have tested this with users in the pre-approved group and users not in the pre-approved group. Both requests automatically get approved. I used the exact script you posted above.

[SanjivMeher]

Try this. Since this is an approval workflow, it will be on the request table.

answer = preapprovalcheck();

function preapprovalcheck(){

var grMem = new GlideRecord('sys_user_grmember');

grMem.addQuery('user', current.requested_for);

grMem.addQuery('group.name', 'SN-ApprovedEAs ');

grMem.query();

if(grMem.next()){

  return 'yes';

  } else {

  return 'no';

  }

[Mort]

Thanks Sanjiv, I have tried this but it is still not working. Every time I submit a catalog request from a user who is NOT in the approved group the request still skips the approval. I don't think it is doing the approval check at all and just approving all users.