I want to display scrolling when using mentions in case comments from the portal

Minamizono
Tera Expert

When posting comments on cases from the portal, I use the mention feature. However, the search results for mention suggestions fill the entire screen, and scrolling is not displayed.
I would like to display the mention suggestions with scrolling, similar to when posting comments from the workspace, so that the search results do not expand to fill the entire screen.
If there is a way to implement this kind of display control, could you please advise me?

Minamizono_0-1769994542722.png

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@Minamizono 

I doubt this is feasible

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks for the comment. But how?

@Minamizono 

I believe it can't be done via any customization.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader