In CSM/FSM workspace how to remove incident list under mylist

[DeepikaR1661877]

Hello everyone,

I am just adding the incident list under the my list section in csm/fsm configuration workspace how to remove this from my list and also i want block the entire incident list in csm/fsm configuration workspace, any one suggested me how can i do?

Thanks,

Deepika Ravindran 

[Ankur Bawiskar]

@DeepikaR1661877 

to remove entire list you need to go to ux list table

sys_ux_list.LIST

Search with Category - Incident and Configuration - CSM/FSM Configurable Workspace List Menu Config

Make all of those Active=false

If my response helped please mark it correct and close the thread so that it benefits future readers.

[SANDEEP DUTTA]

Marking active false won't remove from MyList from workspace 😐

[DeepikaR1661877]

Hi @SANDEEP DUTTA , 

Thanks, Is this any other way to block under the the my list? Actually i want to block the SIR list in that particular workspace, but in that default list i could not see SIR list, i want to block it in under my list

Any idea about this?

[Ankur Bawiskar · Accepted solution]

@DeepikaR1661877  @SANDEEP DUTTA 

Got it, Deepika requires list to be removed from My List, but I gave approach for normal list

UX List - Made active - false

CSM Workspace - List is removed

If my response helped please mark it correct and close the thread so that it benefits future readers.