In CSM/FSM workspace how to remove incident list under mylist

DeepikaR1661877
Tera Contributor

Hello everyone,

I am just adding the incident list under the my list section in csm/fsm configuration workspace how to remove this from my list and also i want block the entire incident list in csm/fsm configuration workspace, any one suggested me how can i do?

 

 

Thanks,

Deepika Ravindran 

1 ACCEPTED SOLUTION

@DeepikaR1661877  @SANDEEP DUTTA 

Got it, Deepika requires list to be removed from My List, but I gave approach for normal list

UX List - Made active - false

AnkurBawiskar_1-1750929939795.png

 

CSM Workspace - List is removed

AnkurBawiskar_0-1750929919239.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

8 REPLIES 8

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @DeepikaR1661877 ,

You can select the "Mylist" which you want to remove :

SANDEEPDUTTA_3-1750924635557.png

 

Select "delete" from the gear icon:

SANDEEPDUTTA_4-1750924679851.png

From the Pop-up, select "Delete"

SANDEEPDUTTA_5-1750924714100.png

 

Result: 

SANDEEPDUTTA_6-1750924744724.png

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

DeepikaR1661877
Tera Contributor

Hi @Ankur Bawiskar ,

Thanks for your response, one more doubt but in that sys_ux_list.LIST i couldn't see anything related to the Security incident response record, but un my list i manually added this how can i remove and block the SIR list in CSM/FSM workspace? 

Hi @DeepikaR1661877 ,

Did you check my answer? you can do it using that.

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Hi @DeepikaR1661877 ,

I guess, you have git your answer what i replied , can you please mark the responses correctly.

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.