In engagement messenger how do I modify the default font

Harrys09
Tera Contributor

IMG_0903.png

In engagement messenger how do I modify the default font to a different one and how do I modify the background colour and tiles css?

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

The only options I'm aware of can be seen at https://youtu.be/6UrvnvqMtVk?si=AjSiYJX1AwumFZvz&t=37 

Provides a demo of the configuration process for Engagement Messenger This video covers: 00:00 Intro #servicenow #servicenowdemo #engagementmessenger This video was recorded in the San Diego release. For more information on Engagement Messenger, see: Engagement Messenger for Customer Service ...

Aaron Riley
Tera Contributor

The documentation on the ServiceNow documentation page shows the options of what is now available to amend with Engagement Messenger. 

https://www.servicenow.com/docs/bundle/washingtondc-customer-service-management/page/product/custome...

Hope this helps someone else who comes across this post, like I did.