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In engagement messenger how do I modify the default font

Harrys09
Tera Contributor

‎06-12-2024 09:37 PM

IMG_0903.png

 

In engagement messenger how do I modify the default font to a different one and how do I modify the background colour and tiles css?

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Maik Skoddow
Tera Patron

‎06-12-2024 09:50 PM

The only options I'm aware of can be seen at https://youtu.be/6UrvnvqMtVk?si=AjSiYJX1AwumFZvz&t=37 

Engagement Messenger | Configuration
Engagement Messenger | Configuration
youtu.be/6UrvnvqMtVk?si=AjSiYJX1AwumFZvz&t=37
Provides a demo of the configuration process for Engagement Messenger This video covers: 00:00 Intro #servicenow #servicenowdemo #engagementmessenger This video was recorded in the San Diego release. For more information on Engagement Messenger, see: Engagement Messenger for Customer Service ...

Aaron Riley
Tera Contributor

‎06-19-2025 02:16 AM

The documentation on the ServiceNow documentation page shows the options of what is now available to amend with Engagement Messenger. 

https://www.servicenow.com/docs/bundle/washingtondc-customer-service-management/page/product/custome...

Hope this helps someone else who comes across this post, like I did.

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