integration between servicenow chatbot to other application
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-08-2025 05:47 AM
how to integrate Servicenow chatbot to other applications, if we give anything to chatbot it is automatically appear in other application
2 REPLIES 2

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-08-2025 07:55 AM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-08-2025 08:05 AM
ServiceNow offers pre-built best practice integrations to get you started and solve for your usecase
Slack, Teams, Facebook etc.
- Navigate to All > Conversational Interfaces > Settings.
- In General Settings under Channels and integrations, click View All.
- On the Channels and integrations page, you can see the number of integrated channels and available channels for installation on your instance.
- Click the Manage button in the specific channel and navigate to the Settings tab.
- Click the view settings button against Contextual Actions.
- Select the command record to be changed and update as needed.