Is there a field in Servicenow regarding the Buyer role?
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‎02-27-2025 06:11 PM
I hope this is the correct forum for this question.
Is there a default field in servicenow for the buyer role?
My meaning of buyer role is what the customer representative's position is within the company they are working for. Typical examples of buyer roles are champion, influencer, decision-maker, user, and ratifier.
I would like to know if there is a buyer role field similar to the above in any table. I would like to avoid creating custom fields.
Thanks and regards,
Keisuke
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‎02-28-2025 02:45 AM
In ServiceNow, there isn't a default field for tracking specific customer roles like champion, influencer, decision-maker, user, or ratifier.
However, you can create your own field to track this information. You can add a Choice field to a table and list the roles you want
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‎02-28-2025 02:46 AM
In ServiceNow, there isn't a default field for tracking specific customer roles like champion, influencer, decision-maker, user, or ratifier.
However, you can create your own field to track this information. You can add a Choice field to a table and list the roles you want