JavaScript Error: UXF Shortcuts Issue on CSM Portal During Impersonation
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-11-2024 02:10 AM
I am encountering a UXF Shortcuts JavaScript error when accessing the CSM Portal while impersonating a user. After a few seconds, a pop-up error appears, and the console log shows:
"[UXF Shortcuts]: An error occurred while fetching keyboard shortcuts from server:"
This JavaScript error occurs only when impersonating users on the CSM portal, including those with admin rights. It does not happen when logged in as an actual admin.
I have tried deactivating all keyboard shortcut-related features in the User Features table, including setting glide.ui.keyboard.shortcuts.enabled to false, but the issue persists.
Is this a known issue, and are there any suggested fixes or workarounds?
- 1,791 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-18-2024 10:45 PM
We can confirm that the error is gone with update to Xanado patch 3.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-25-2024 11:57 PM
Also confirming on this end that Xanadu Patch 3 has resolved this.