Hello everyone,
I'm currently working on a bulk migration from Jira to ServiceNow.
While I'm able to fetch the data successfully, I'm encountering an issue with the comments.
For each Jira issue, I’ve created a separate subflow where I pass the Issue ID and fetch all related comments. This part works — I'm able to retrieve all comments from Jira.
However, when I try to update them into a string field in the staging table, only one comment (out of 4–5) gets stored.
I’ve attached screenshots of the subflow and execution logs for reference.
Any insights on why only one comment is being saved and how I can store all comments properly would be appreciated.
@Anil Nemmikanti
At step 1, I extract the issue key from the table and input it into an Action to obtain all associated comments (public and private). Subsequently, a second 'for each' iteration is performed to process the acquired comment dataset.
As per the executions I'm getting 5 comments data but in the field where I'm storing them , I'm getting only 1 comment data.
are you trying to update the same record with the comments again and again?
If yes then it's basically getting overridden and hence all comments are not coming.
I will suggest to use flow variable and append it using For Each with those 4-5 comments
Then use Update Record only once to update the record with the value from flow variable
check this how it's done and enhance
If my response helped please mark it correct and close the thread so that it benefits future readers.
