KCS Consortium Recommendations

[poorani126]

Does KCS Consortium recommend giving knowledge article editing rights to its ownership group members

[shloke04]

Hi @poorani126 ,

Based on my readings in community forums, Consortium actually recommends not having people publish/edit articles until they've reached a certain competency. 

Have you explored the below articles on the best practices recommended:

https://www.servicenow.com/community/knowledge-managers/functional-differences-between-servicenow-s-...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727818

https://www.serviceinnovation.org/kcs/?kcs-redirect

https://library.serviceinnovation.org/KCS/KCS_v6/KCS_Principles_and_Core_Concepts

https://library.serviceinnovation.org/KCS/KCS_v6/KCS_v6_Practices_Guide