Migrating UI action in Service Operations Workspace

[Maddalena]

I'm trying to migrate the following UI action "Search for duplicates" (table: kb_knowledge) in the Service Operations Workspace. 

The UI action is Client Type and it has the following script: 

How to write this in the Workspace Client Script?

Thank you 

Maddalena 

[Ankur Bawiskar]

@Maddalena 

Simply ensure these 2 checkboxes are true and use this in workspace client script

function onClick(g_form) {
    var shortDescription = encodeURIComponent(g_form.getValue('short_description'));
    var url = 'knowledge_home_launcher.do?sysparm_stack=no&query=' + shortDescription;
    open(url);
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Lynda1]

Thank you for sharing this! Getting the Search Duplicates in SOW opening a new tab was driving me batty!!!

[Maddalena]

Hello, 

thank you for the reply, but seems like does not working. 

Any other ideas?

Maddalena

[Ankur Bawiskar]

@Maddalena 

please share your detailed UI action screenshots you created

Also the workspace view has short_description field on form?

If my response helped please mark it correct and close the thread so that it benefits future readers.