work notes interactions not visible in service operation workspace Zurich version

[kalpana kalva]

work notes interactions not visible in service operation workspace zurchi version

[Ankur Bawiskar]

@kalpana kalva 

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is activity log added in your workspace view for that table?

[ZakwaanS]

I had the same issue. Here is a solution that worked for me:

Steps:

1 - Go to interactions table.

2 - Open any existing interaction.

3 - Configure -> Form Layout.

4 - Select "Service Operations Workspace" as view.

5 - Bring Work notes to selected above Activities and save.