Moving instance from one datacenter to another

Cayne
Kilo Explorer

‎02-14-2019 08:03 AM

Has anyone moved their instance from one region to another? This is in the works for our organization and we are getting very little information from ServiceNow. We also have not been able to find much written about this kind of move.

We are looking for any recommendations or documentation regarding best practices prior to and after having a ServiceNow instance moved from one region/datacenter (Canada) to another (UK). Examples being, Should we Clone prior? What effect will it have on our Mid-Servers? What issues arose after the move? How long is the down time?

Thanks in advance.

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Tanner6
Giga Contributor

‎03-06-2019 11:31 AM

Hi,

 

I am by no means technical but what you are describing is something that we help our customers with.

 

Here is some more information about us: InstanceSync

 

Also feel free to email me directly at: Tanner.torres@perspectium.com

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