My workspace is showing "You do not have permission to view this data. Contact your ServiceNow administrator for more information"

[Srikanth99]

When I open my workspace using this link 

https://dev50047.service-now.com/now/workspace/agent/home

My workspace was showing like error "You do not have permission to view this data.

Contact your ServiceNow administrator for more information."

please refer to the below image and help me with this issue.

Thankyou..!

[Maik Skoddow]

Hi @Srikanth ,

tough you did not give us the important information with which user and roles you are logged in I assume it is the System Administrator, isn't it?

I also can remember such strange behavior and after logging out and logging in again it worked for me.

If not try with deleting tha cache: https://dev50047.service-now.com/cache.do

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

[Maik Skoddow]

Hi @Srikanth ,

Thank you for marking my response as helpful.

If my response helped you please mark it correct to close the question so that it benefits future readers as well.

If not, please tell me what you are still missing!

Many thanks & kind regards
Maik

[Maik Skoddow]

Hi @Srikanth ,

Did my reply answer your question?

If so, please mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing!

Many thanks & kind regards
Maik

[John Zhang1]

I think this is Read access permission issue.  It looks like you have ready access to the workspace, but not data of record.

It this is an incident record, please check ACL-Read and see whether you have read access