Need to Create the below Related records in CSM/FSM Workspace

[sreeshsurendran]

Hi all,

The requirement is to bring the below Related Records tab in CSM/FSM Workspace. Currently, it's available OOTB in Service Operations Workspace.

Any idea on how to achieve this.

Thanks,

Sreesh Surendran

[Community Alums]

Hi @sreeshsurendran ,

Please follow the steps mentioned :

https://www.servicenow.com/community/csm-forum/configuring-a-related-record-view-in-configurable-wor...

[sreeshsurendran]

Hi @Community Alums ,

But I want the same configuration, as per attached screenshot.

[Community Alums]

Hi @sreeshsurendran ,

Did you try what i shared?

[sreeshsurendran]

Yes, this is for view specific. But my requirement is all the Related Lists tabs should come under one related records tab which inside contains all the related lists (as per screenshot above).

Currently, the above is only for SOW, but we need it for CSM/FSM.