Need to Create the below Related records in CSM/FSM Workspace

[sreeshsurendran]

Hi all,

The requirement is to bring the below Related Records tab in CSM/FSM Workspace. Currently, it's available OOTB in Service Operations Workspace.

Any idea on how to achieve this.

Thanks,

Sreesh Surendran

[Ankur Bawiskar]

@sreeshsurendran 

CSM/FSM workspace shows cases.

Do cases have relationship with those related list tables?

I could see OOB there are related list present for cases

Also in the workspace view ensure the related list is present, if present then those will come by default in workspace

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[Ankur Bawiskar]

@sreeshsurendran 

Hope you are doing good.

Did my reply answer your question?

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[sreeshsurendran]

Hi @Ankur Bawiskar ,

We have already created the related list, put it is coming up as individual tables, the business requirement for me is to have a single related record tabs with all tables inside it (as per screenshot above).

[Ankur Bawiskar]

@sreeshsurendran 

I doubt this can be achieved, but other members can share their thoughts.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@sreeshsurendran 

check if this helps

Dynamic related records 

If my response helped please mark it correct and close the thread so that it benefits future readers.