Not able to create Archive Rules.

[Karthika K1]

Not able to select the Table Name (Both OOB and Custom tables) while creating Archive Rules. Few tables are showing Greyed out and not able to select those. Do we need to enable some functionality in Table to allow creating Archive rules.

[Sebas Di Loreto]

Hi @Karthika K1 

Are you ADMIN in your instance?

[Andr_ Monteiro]

I'm facing the same issue, and I'm admin in the instance.

[Sebas Di Loreto]

As far as I know, it would only be grayed out if there is an archive rule in that table already.

The screen below is an out of the box developer instance. While trying to create a new archive rule for "incident", it shows incident as grayed because there is an out of the box archive rule for it and cannot have two archive rules on the same table. It still allows me to select incident_task for example.

Check ALL archive rules by removing the filter 

[Andr_ Monteiro]

It will only block if it has for the same table? Or it applies for child/parent tables as well?

[Sebas Di Loreto]

What do you refer when you say parent/child tables? That one EXTENDS from the other?

Like incident extends from the task table?

Or you are thinking about incident_task being a child (which is wrong) of the incident table?

I am trying to understand so I can help you better.

For example, I can create an archive rule on the TASK table. I guess it is because there would be overlap if I do that since incident, problem, change_request, etc. extend from it.