Notification "Record Inserted or Updated" is not triggered

Donald Jayaward
Tera Contributor

Hi

 

I have created a notification to send an email when a record is inserted/updated on a table. It works correctly in pre-prod instances but not in production. The change is deployed to production using an update set.

 

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Please explain why it does not work in production.

 

Thanks,

Donald Jayawardena

1 REPLY 1

Community Alums
Not applicable

@Donald Jayaward --
If you are writing notification for record is inserted/updated.please try with only updated because you have mentioned condition as assignment groups changes (Changes means you are updating something) so notification should only be on Updated.
If you want notification to be trigger on record is inserted/updated then change condition as "assignment group is".

 

Thank you!