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Now Assist AI Tools of type retriever report an error

Dennis21
Tera Contributor
{ "error": { "sourceErrorResourceName": "getActualDuration", "sourceErrorMessage": "Error: Cannot read property \"ragResponse\" from undefined,Detail: Cannot read property \"ragResponse\" from undefined", "sourceErrorResourceId": "337f2a741b65ae10b3a16205604bcbd8", "errorMessage": "Failed to execute the feature due to an error while executing it's depends on feature with invocationId: f184e4f61ba1a65041146426624bcb82", "sourceErrorFeatureInvocationId": "f184e4f61ba1a65041146426624bcb82" }, "status": "ERROR" }
3 REPLIES 3

Dennis21
Tera Contributor

Dennis21_0-1747709084372.png

 

Mexiprince
Kilo Sage
Kilo Sage

Confirm Input field mapped correctly, if still error persist, create a ServiceNow support case 

vaishnavi30
Tera Contributor

Hi @Dennis21 ,

Were you able to solve this issue?? Even i am facing the same.