Now Assist AI  Tools of type retriever report an error
						
					
					
				
			
		
	
			
	
	
	
	
	
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‎05-19-2025 07:43 PM
			
				
					
					
						{ "error": { "sourceErrorResourceName": "getActualDuration", "sourceErrorMessage": "Error: Cannot read property \"ragResponse\" from undefined,Detail: Cannot read property \"ragResponse\" from undefined", "sourceErrorResourceId": "337f2a741b65ae10b3a16205604bcbd8", "errorMessage": "Failed to execute the feature due to an error while executing it's depends on feature with invocationId: f184e4f61ba1a65041146426624bcb82", "sourceErrorFeatureInvocationId": "f184e4f61ba1a65041146426624bcb82" }, "status": "ERROR" }
					
				
			
			
				
			
			
				
			
			
			
			
			
			
		
		
		
	
	
	
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‎05-19-2025 07:44 PM
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‎05-20-2025 11:44 AM
Confirm Input field mapped correctly, if still error persist, create a ServiceNow support case
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Tuesday
Hi @Dennis21 ,
Were you able to solve this issue?? Even i am facing the same.
