OOB Related list Configuration

Abhilasha G T
Tera Contributor

Hi Team, 

 

I want to know , in OOB Related list entries, how they have created and any dependency on that, because for this entries, filter condition is showing,

how they configured > change_task.change_request  ,

AbhilashaGT_1-1737527157625.png

i have a same requirement on change form , need to add related list , with the type CI Outcomes,

Red color highlighted , i just copied the OOB RL and put the filters and labels as per my requirements is not coming, its impacting to OOB also.

AbhilashaGT_2-1737527326737.png

AbhilashaGT_3-1737527406782.png

 

any solution for this.

 

 

Regards,

Abhilasha G T

2 REPLIES 2

abhi159
Kilo Sage

Hi @Abhilasha G T 

To create related list just create relationship and configure that on form.

1.go to navigation open relationship  and create relationship with conditions.

2.after saving that relationship record go on the form and right click and configure related list you created.

 

Please mark this response as correct or helpful if it assisted you with your question.

abhishek159_0-1737528419141.png

 

Voona Rohila
Kilo Patron
Kilo Patron

Hi @Abhilasha G T 

You can add or remove your conditions on the related list and click on 'set as default filter' button

VoonaRohila_0-1737528922307.png

VoonaRohila_1-1737528954620.png

 

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP