Playbook Look up Records
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago
I am on Xanadu and would like to know how to add a created by "dynamic (me)" condition to look up records on playbook "look up records" activity?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago
if it's not coming in the OOTB playbook activity then you might have to create your own custom activity
Custom Playbook Activities - Workflow Automation Center of Excellence
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago - last edited a month ago
sys_created_by is a string field, unless your condition is on a custom table where you made it a reference field. You will never be able to run a 'is dynamic me' on a string field.
Does your table/record have an 'opened_by' field? Those are (OOB) reference fields and you should be able to use the 'is dynamic me'.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark