Populate child Fields from Parent field record refrence

[Michael_Nash]

I have created a Client script for this but it does not seem to work as expected,

please see below.

Please assist with fixing the script 🙂

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    if (newValue) {

        var parent = g_form.getReference('u_parent', popParentInfo);

    }

    function popParentInfo(parent) {

        g_form.setValue('u_account_number', parent.account); -displays sys_id

        g_form.setValue('u_dealer_code', parent.account.u_dealer_code); - undefined

        g_form.setValue('u_dealer_name', parent.contact.name); - displays sys_id

        g_form.setValue('u_vin', parent.u_vin); - works fine

    }

}

[Sagar Pagar]

Hi @Michael_Nash,

Multiple dot walk will not be supported in getRefernce(). callback functions. You need to convert it to Script Include and GlideAjax.

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar

[Michael_Nash]

Hi @Sagar Pagar 

Would you be able to assist me or guide me in accomplishing this? I'm not familiar with GlideAjax

[manjusha_]

@Michael_Nash 

Refer below link about how to call script include in client script

https://www.servicenow.com/community/developer-articles/glideajax-example-cheat-sheet/ta-p/2312430

You need to create client callable script include .

If your code does not work ,just paste it here ,will help you

Thanks,

Manjusha Bangale

[Sagar Pagar]

Hi @Michael_Nash,

You can start with referring the documentations. will help you if you stuck.

GlideAjax Example Cheat Sheet (UPDATED) 

GlideAjax Example Cheat Sheet 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar