Populate child Fields from Parent field record refrence

[Michael_Nash]

I have created a Client script for this but it does not seem to work as expected,

please see below.

Please assist with fixing the script 🙂

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    if (newValue) {

        var parent = g_form.getReference('u_parent', popParentInfo);

    }

    function popParentInfo(parent) {

        g_form.setValue('u_account_number', parent.account); -displays sys_id

        g_form.setValue('u_dealer_code', parent.account.u_dealer_code); - undefined

        g_form.setValue('u_dealer_name', parent.contact.name); - displays sys_id

        g_form.setValue('u_vin', parent.u_vin); - works fine

    }

}

[manjusha_]

@Michael_Nash 

Servicenow does not recommend usage of getReference ,you can call script include in client script using GlideAjax

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful based on the Impact

Thanks,

Manjusha Bangale

[Nilesh Pol1]

Hi @Michael_Nash 

please go with following snap, it will sort your issue.

Client Script:

Script Include:

You can use JSON.stringify() and JSON.parse() method as you want populate multiple fields form parent.

If my answer solved your issue, please mark my answer as Correct & Helpful based on the Impact