The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Prakash Hinduja (Geneva) How do I configure multiple SLAs for a single CSM case in ServiceNow?

prakashhinduja2
Kilo Explorer

Hello Everyone, I’m Prakash Hinduja from Geneva, Switzerland (Swiss). I'm working on a ServiceNow CSM use case where I need to configure multiple SLAs on a single case. Has anyone implemented this before?

0 REPLIES 0