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Related links in Portal when previewing the user record should navigate to pages

SNEnthu
Tera Contributor

Hi everyone,

I'm currently encountering an issue where the "Related Links" on User Record is not working as expected.  Instead of navigating to the pages mentioned (e.g., Manage your client certificates, Notification Preferences, View linked accounts, etc.), the links are redirecting me to the "Email" field on the form.

You can find it in the "sc_cat_item" Page. (I'm working on CSM Portal)

Has anyone experienced this issue before or know what might be causing the links to behave this way? Any help would be appreciated! 

Thanks in advance!           

Here’s a screenshot of the issue: 

PurviS_0-1727097024060.pngPurviS_1-1727097047805.png

 

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