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service portal background update

Garima_Sharma
Tera Contributor

‎07-24-2025 04:34 AM

Trying to update portal background image, but keeps displaying the older one, even after updating.

0 Helpfuls
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2 REPLIES 2

GlideFather
Tera Patron

‎07-24-2025 07:01 AM

Hi @Garima_Sharma 

please share what record are you updating and with what image.

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This reply is 100 % GlideFather and 0 % AI

Swapna Abburi
Mega Sage
Mega Sage

‎07-24-2025 07:03 AM

Hi @Garima_Sharma 

try to clear cache after updating the image or login in another browser or private window to validate the updated image.