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service portal background update

Garima_Sharma
Tera Contributor

Trying to update portal background image, but keeps displaying the older one, even after updating.

2 REPLIES 2

GlideFather
Tera Patron

Hi @Garima_Sharma 

please share what record are you updating and with what image.

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100 % GlideFather experience and 0 % generative AI

Swapna Abburi
Giga Sage

Hi @Garima_Sharma 

try to clear cache after updating the image or login in another browser or private window to validate the updated image.