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Service Portal/Playbook: date shows yyyy-MM-dd format but dd-MM-yyyy is required

nataliyee
Tera Contributor

Morning, on the Service Portal (playbook form) the date field displays as yyyy-MM-dd even though in the Core UI, dates show correctly as dd-MM-yyyy. The system property date format is set up as dd-MM-yyyy. What is the supported way to make the portal/playbook form display dd-MM-yyyy date format?

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@nataliyee 

what's the date format for that user you are checking?

how it's behaving with other users with other formats?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader