ServiceNow is asking for a mandatory field that does not exist

jordimsant
Tera Guru

I am trying to create a recommendation but I cannot save. The error message I get is "The following mandatory fields are not filled in: Table Name", but there is no Table Name in the form. Does anybody know how to solve this problem?

 

jordimsant_0-1716443919421.png

 

1 REPLY 1

Amarjeet Pal
Kilo Sage
Kilo Sage

Hello @jordimsant ,

Please follow the below KB article 
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0790102

 

Also try this work around :
1. Navigate to System Properties > All Properties
2. Create a new property as follows:
Property name: glide.sc.use_sc_form_v2
Type: true|false
Value: false

People have faced this issue in past and were able to solve the issue by raising the HI ticket and have shared the solution .

Please follow below community post , surely it will resolve your issue.
https://www.servicenow.com/community/developer-forum/the-following-mandatory-fields-are-not-filled-i...

 

Thanks

Amarjeet Pal

Advania UK