Show a Popup when clicking on Recommendations in CSM workspace
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-22-2025 11:40 AM
Hello All,
I am working on a CSM workspace, and in the right sidebar, we have a recommendations section. When I click on a recommendation for a case that has defined suggestions, it displays some text, that text is clickable and a hyperlink. Currently, clicking on these hyperlinks opens a new tab.
Is it possible to modify the configuration of the recommendations section so that the links open in a popup window instead of a new tab?
Thank you
0 REPLIES 0