Skill certification on CSM workspace

dmahendran
Tera Contributor

Hey Guys,

Need some assistance !!

We have a requirement to build a Skill Certification report within the CSM Workspace. This report should be based on specific conditions from a catalog item where the item name is "Test Catalog," the type is set to "Temporary," and the state is not closed. If these conditions are met, all matching RITMs need to be fetched. Additionally, the catalog item contains two Multi-Row Variable Sets (MRVS). If MRVS 1 is selected, the system should consider the end date from the field test1; if MRVS 2 is selected, it should consider the end date from the field test2. In cases where both MRVS 1 and MRVS 2 are selected, only the end date from MRVS 1 should be used. Based on the selected end date, a reminder task must be triggered 21 days before the expiration date. These tasks should then be listed in a report within the CSM Workspace, showing the number of tasks created under these conditions. Furthermore, when a user clicks on any task in the report, it should redirect them to the corresponding task page linked to the "Test Catalog" item, enabling them to take appropriate action.
Any help would be much appreciated!!
@Ankur Bawiskar 

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