source_table in sysapproval_approver table pointed automatically to sc_task table ??
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09-24-2020 08:22 AM
Hello Community
I have a finance request that need an approval when record is submitted. so when I generate the approval group record in [sysapproval_group] the approvers automatically generated but the issue is that the source_table field in [sysapproval_approver] is pointing automatically to [sc_task] table however it should be pointing to the [sn_sm_finance_request] (finance request).
I have made some logs to this OOTB BR SNC - Create user approvals for group (responsable for creating the approvers records) in order to see if the exact table is generated but i found that the logs return nothing.
can you please help me to found the root cause of that issue .
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Customer Service Management
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09-24-2020 01:35 PM