source_table in sysapproval_approver table pointed automatically to sc_task table ??

Meryem2
Kilo Explorer

Hello Community

I have a finance request that need an approval when record is submitted.  so when I generate the approval group record in [sysapproval_group] the approvers automatically generated but the issue is that the source_table field in [sysapproval_approver] is pointing automatically to [sc_task] table however it should be pointing to the [sn_sm_finance_request] (finance request).

I have made some logs to this OOTB BR SNC - Create user approvals for group (responsable for creating the approvers records) in order to see if the exact table is generated but i found that the logs return nothing.

can you please help me to found the root cause of that issue .

find_real_file.png

find_real_file.png

1 REPLY 1

Tony Chatfield1
Kilo Patron
Hi, OOB the approval record source table is the table of the record that the approval is for and the approval functionality depends on this value being correct. Perhaps you need to review your approval process/ workflow as it sounds like your approval is being triggered for the wrong record?