TMF Customer order creation payload is throwing the error

SNowMExplorer
Mega Contributor
I am trying to create the customer order record from postman by sending the payload. But it is throwing the error like below. I want to know how to fix this issue. 
{
    "code"21,
    "reason""Invalid payload: Request body missing",
    "message""Invalid payload: Request body missing",
    "details": [
        {
            "message""A mandatory child product offering is missing for the parent product offering.",
            "datapath""/productOrderItem[0]/productOffering/"
        }
    ]
}
6 REPLIES 6

Shardul
Tera Contributor

I have also started to receive this error , post upgrade to Yokohoma . I will be watching the thread for resolution .

we have raised a ticket for ServiceNow and received the response like they have created a defect for this and also this issue will be automatically fixed in the next august release version. until that we need to wait and no workaround.

Hi,

Is there any update or knowledge article shared by ServiceNow? 

Regards,

Pallabi Mitra

Valmik Patil1
Kilo Sage

Hello @SNowMExplorer ,
Is it possible to share the Payload your are using ?

Thanks,

Valmik Patil