Trigger Survey with flow designer
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04-20-2026 08:07 AM
Hello,
I was trying to trigger a survey using flow designer , but the survey is being sent without questions
does anybody know why ?
thank you for your help
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04-22-2026 08:08 PM
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-23-2026 02:37 PM
Hello,
what I am trying to achieve is to create a survey that is linked to a record ( case or incident) but not assigned to a user, so that an external user can take it.
thank you
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04-23-2026 11:37 PM
that's now how survey work in platform.
unless you assign the survey to user how can they take from portal.
if you don't want it to be assigned to user then what do you mean by external user?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-24-2026 01:09 AM
if the survey is public, then any one with the survey link can take it.
but the problem is that it won't be assigned to any record .