UI action

[Anusha Medharam]

I have created one UI action when login user click that UI action remove his name from assigned to  and state changes to new but when click UI action it asking please select records. Without selecting can we remove login user name from assigned field and state changes to new.

gr = new GlideRecord('sn_customerservice_case');

gr.addQuery('assigned_to', gs.getUserID());

gr.addQuery("state","10");

gr.query();

var count =0;

while (gr.next()) {

    gr.assigned_to = '';

    gr.state = '1';

    count = count+1;

    gr.update();

}

if(count>0){

    gs.addInfoMessage(count+" Cases has been moved to New State and assigned to name removed too")

}else{

    gs.addInfoMessage("There are no Open Cases assigned to :"+gs.getUserDisplayName());

}

[Anusha Medharam]

In list view

[Abhijeet_Pawar]

Hello @Anusha Medharam ,

please follow below try and tested solution.

UI Action client Side

function cleanup() {


    
        var ga = new GlideAjax('MA_SI_Execute_UI_Action');
        ga.addParam('sysparm_name', 'CallScheduledJob');
       

        ga.getXML(UpdateRecords); //async call

        function UpdateRecords(response) {

            var answer = response.responseXML.documentElement.getAttribute("answer");


            if (answer == 'true') {

                alert("Updatation successfull");
                setTimeout(function() {
                    location.reload(true);
                }, 1000);

            } else {

                alert("No record Found");

            }
        }
  
}

Create Client callable Script Include:

var MA_SI_Execute_UI_Action = Class.create();
MA_SI_Execute_UI_Action.prototype = Object.extendsObject(AbstractAjaxProcessor, {
    CallScheduledJob: function() {
        try {

            var gr = new GlideRecord('incident');
            gr.addQuery('assigned_to', gs.getUserID());
            gr.query();

            while (gr.next()) {
                gr.assigned_to = "";
                gr.update();


            }
return true;

        } catch (ex) {
            return false;

        }

    },

    type: 'MA_SI_Execute_UI_Action'
});

If my response helps you resolve your issue. Kindly mark it as helpful & correct. It will be helpful to future readers! 

Thanks and Regards,
Abhijeet Pawar.

[Abhijeet_Pawar]

Hello @Anusha Medharam ,given script is working fine in list please check let me know if it is not fulfilling your requirement.

[Siddhesh Gawade]

Hello @Anusha Medharam ,

Please try the below solution to avoid to the alert "No record selected". I tested the below solution and it is working correctly.

1. Create UI action.

UI Action script:

function removeAssignedTo() {
  //  gs.addInfoMessage(" Cases has been moved to New State and assigned to name removed too1");

    var currentQuery = g_list.getQuery();
     var ga = new GlideAjax('removeAssignedFromRecords'); //Call script include to parse execution id
    ga.addParam('sysparm_name', 'removeAssignedTo'); // method name in script include
    ga.addParam('sysparm_query', currentQuery); // parameter name
    ga.getXMLAnswer(response);
    function response(processResponse) {
		 if (processResponse > 0) {
            alert(processResponse + " Cases has been moved to New State and assigned to name removed too");
        } else {
            alert("There are no Open Cases assigned to :" + g_user.userName());
        }
	}
   
	
}

script include:

Script Include Code: 

var removeAssignedFromRecords = Class.create();
removeAssignedFromRecords.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    removeAssignedTo: function() {
        var query = this.getParameter('currentQuery');
        var gr = new GlideRecord('incident');
        gr.addEncodedQuery(query);
        gr.addQuery('assigned_to', gs.getUserID());
        gr.addQuery("state", "2");
         gr.query();
         var count = 0;      
         while (gr.next()) {
        gr.assigned_to = '';
         gr.state = '1';
         count = count + 1;
          gr.update();
        }
		return count.toString();
    },
    type: 'removeAssignedFromRecords'
});

Kindly mark the answer ✔️Correct or Helpful ✔️If it addresses your concern.

Regards,

Siddhesh

[Anusha Medharam]

I need UI action only list view. Is this work in LIST View