Unable to load connection with alias ID: ******************************** Open Connection Alias

basantsoni
Kilo Guru

Hi Friends, I am trying to do Zoom and Servicenow Integration. and as per servicenow docs # https://docs.servicenow.com/bundle/paris-it-asset-management/page/product/software-asset-management2/task/create-integration-profile-zoom.html

I have already installed Zoom Spoke, Notify and Zoom Connector Plugins. When i am trying to use any action in Zoom Spoke,  I'm getting error message # Unable to load connection with alias ID: ******************************** Open Connection Alias.

Please help me, how can i debug and what steps whould i perform to fix this issue. I already tried to run Flow from system user and user who iniciated user. 

 

 

6 REPLIES 6

Jeff Bournon
Tera Contributor

I have same issue in ITSM and the Azure DevOps Boards spoke.

Hello @Jeff Bournon  

Have you find the solution for Azure DevOps Boards Spoke ??

Please help me i am facing same issue and unable to find the solution.



Jignesh Patel
Tera Contributor

I am facing the same issue for Microsoft Azure AD - Download Users directory job. Has anyone found the solution or workaround?

VaranAwesomenow
Mega Sage

did you check the spoke ? you can test the action and verify if its working as expected, also what is the alias record that is being used, did you have to update any credential information in the credential alias to take credential details of your zoom environment ?