Unable to log into personal development instance

[RohitSinghD]

I am unable to log into my PDI. 
last time i set up 2 factor authentication using the google authenticator app. but its not getting any OTP while i tried to log in today.
There was another way to verify through email as well but even on my mail i did not recieve any OTP.

How to Access my PDI.

[abirakundu23]

Hi @RohitSinghD ,
Please attach your PDI instance name over MFA & try to login OTP .

Please mark helpful and correct answer if it's worthy for you.

[Deepak Shaerma]

Hi @RohitSinghD 

https://www.servicenow.com/community/community-central-forum/pdi-how-to-reset-user-multi-factor-auth...


If my response helped please mark it correct/helpful
Regards
Deepak Sharma

[Mike LHCG1]

I had the same problem but with Microsoft Authenticator. I chose to try with a passkey. It was very simple to set up and it worked the first time.