Unable to log into personal development instance

RohitSinghD
Tera Contributor

a month ago

I am unable to log into my PDI. 
last time i set up 2 factor authentication using the google authenticator app. but its not getting any OTP while i tried to log in today.
There was another way to verify through email as well but even on my mail i did not recieve any OTP.

How to Access my PDI.

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2 REPLIES 2

abirakundu23
Mega Sage

4 weeks ago

Hi @RohitSinghD ,
Please attach your PDI instance name over MFA & try to login OTP .

Please mark helpful and correct answer if it's worthy for you.

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Deepak Shaerma
Kilo Sage

4 weeks ago

Hi @RohitSinghD 

https://www.servicenow.com/community/community-central-forum/pdi-how-to-reset-user-multi-factor-auth...


If my response helped please mark it correct/helpful
Regards
Deepak Sharma

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