Unbale to login to the Snow portal the page is not loading.

[vgubbala]

Hi Team,

We are unable to access the SNOW the page is not loading. We tried to log out and log in multiple times but it was not working. Can someone check it `ASAP?

[Vaishnavi Lathk]

Things I would check:

• Do you have any login rules configured?
• Have you set the login page in the portal record?
• Do you have any scripts set up to redirect users?
• Have you made the portal login page public?
• Have you disabled any legacy configurations around handling logins?

[Vaishnavi Lathk]

Things I would check:

• Do you have any login rules configured?
• Have you set the login page in the portal record?
• Do you have any scripts set up to redirect users?
• Have you made the portal login page public?
• Have you disabled any legacy configurations around handling logins?

[vgubbala]

Yesterday we can access now all of a sudden its not loading and we didn't make any changes.

[Mark Roethof · Accepted solution]

Hi there,

What is in your opinion the SNOW page?

Please be more specific. And if its really about SNOW, this is the ServiceNow Community, so you might be in the wrong place.