Often fails to update the record fields
var req_parent = new GlideRecord('sc_req_item');
req_parent.get(current.request_item.sys_id)
req_parent.state = 3;
// then I try to update the record
var req_id = req_parent.update();
gs.log("##### For " + req_parent.number + " - success. ID of the updated record: " + req_id);
This code does not work in a small number of cases (maybe 1-5%)
In the log, I see this message:
"##### For RITM4756385 - success. ID of the updated record: null"
Although in most cases I see the return value here - the sys_id of records.
Who faced something similar? What diagnostics can be done to identify the cause?
