when i am trying to open guided setup In Customer Service it is showing error

[sriram35]

While opening guided setup it is showing Security constraints prevent viewing this page

[Nishita Padwal]

Thanks Miguel, this worked for me.

[Alex Gonzales]

Hi Miguel, 

Kinda similar to that case but our customer's instance guided setup is not opening. It stayed in loading

I already updated the ACL but didnt work for me

[AlexB64]

Hey Miguel,

Great advice and worked as proposed when I encountered the same issue with my most recent PDI - thanks for posting

[chercm]

can i add snc_external too ? 

[manishm]

This happened in my developer instance and its not just limited to CSM Guided setup. The ITOM and ITSM guided setups on a new instance also had the same error.

After updating the access control as proposed by Miguel, did a re-login and I was able to see the guided setup. Please mark the issue as resolved.