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06-09-2024 05:19 PM
Hi,
As sys admin i opened existing complaint case in learning lab(CSM FSO) instance but most of the fields are non editable.
Any idea what is the reason ? any additional role needed for sys admin ?
Solved! Go to Solution.
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06-09-2024 11:58 PM
Hi @kkcommunity
Please check the following things
1) Check the dictionary entry for the particular field if it is set as read only.
2) Check for ACLs, UI policy or client script that can possibly prevent you to edit the fields.
Thanks, hope that helps you.
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06-09-2024 11:58 PM
Hi @kkcommunity
Please check the following things
1) Check the dictionary entry for the particular field if it is set as read only.
2) Check for ACLs, UI policy or client script that can possibly prevent you to edit the fields.
Thanks, hope that helps you.