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Resolved! Case creation from inbound email actions

Hi, Would like to configure case creation from email. seen OOB flow designer but i didnt get following things. 1. How can we process only specific email for case creation . Dont want to create case for all the email which are received.2. If use the p...

Resolved! Transalted messages in client script

We are displaying field messages using showFieldMessage in catalog client script. But if the user preferred language is different we should display the translated version. How to achieve this requirement?

rajaganeshs by Kilo Contributor
  • 1486 Views
  • 4 replies
  • 5 helpfuls

Engagement Messenger fails to load (Error in loading)

Hey all,  I get this message on the customer site: Access to XMLHttpRequest at 'https://romedemomed.service-now.com/api/sn_csm_ec/engagement_center_api/modules/959c8ea287424110e27a400e8bbb356d' from origin 'https://www.payoneer.com' has been blocked ...

After Transform Scripts Vs Business rule

Have a requirement where i need to update certain fields on the customer project table after an import happens what would be best ? an after transform script or a BR ??any suggestions or docs?

Priya123 by Tera Contributor
  • 491 Views
  • 2 replies
  • 1 helpfuls

Bare button to launch applications

Hi Team, I have created few button bares which are having URL's in it.I have created an other button called "Launch".Whenever users selects any button and clicks launch it should redirect to the URL placed in the button bare.Below is the screenshot: ...

tejasistla_0-1698918565728.png tejasistla_1-1698918582730.png tejasistla_2-1698918609036.png
tejasistla by Tera Contributor
  • 226 Views
  • 1 replies
  • 0 helpfuls

CSM Professional vs Standard

How to check if your installed CSM application is Standard or Professional license version ? 

varun_SN by Tera Contributor
  • 2475 Views
  • 1 replies
  • 4 helpfuls