Reminder! Upcoming Detroit SNUG on June 25th

Hello Detroit SNUG Members! This is a reminder that the Detroit SNUG is just one week away, on Wednesday, June 25th! Spread the word: there's still plenty of time to register for the event! Agenda 9:3...

Don’t miss out on the upcoming ServiceNow Fantasy Football Challenge!

Don’t miss out on the upcoming ServiceNow Fantasy Football Challenge.Join our league and fill out your roster each week for a chance to win great prizes including Fanatics Gift cards, a Solo Stove, Se...

Win as Team: The ServiceNow Fantasy Football League Challenge

Register today! Join us on Tuesday, September 5th for the latest ServiceNow virtual event to find out! NFL and fantasy football expert, Matt Lutovsky of The Sporting News, will share tips and insights...

Greater Northeast & Mid- Atlantic Virtual SNUG Wrap- Up

Hello Detroit Community! Thank you for making the Greater Northeast & Mid-Atlantic Virtual SNUG such a great success. The day was filled with great content and a collaborative Q&A. For those who were ...

Visit the SNUG booth at K18!

Visit the SNUG booth in the Customer Success Expo in the Community Lounge area to pick up your SNUG ribbon!

Detroit HR Summit - April 24 - Register Today!

ServiceNow is hosting a HR Summit on April 24. If you you are involved in a HR initiative or know someone in your company who is interested in learning more about HR Service Delivery this is a must at...

Crossfuze Webinar Series - ServiceNow and CSM: Rasing CSAT While Reducing Costs

Join us for this educational webinar featuring our special guest, Christopher Mills, Senior Sales Director — WW Customer Service Management (CSM) at ServiceNow to learn about specific use cases and ho...

Org Change Mgmt webinar with our very own Steven St. Germain is tomorrow!

Don't forget to set your alerts: Org Change Mgmt webinar with our very own Steven St. Germain is tomorrow!See event in the calendar to register!

TWO days until Martha Heller: The Modern IT Leader

Top 10 Competencies of the Modern IT Leader with Martha HellerJoin Wednesday's special edition of the Crossfuze Services Reimagined Webinar Series and you'll take away:How to seize the digital leaders...

Global email Display Name override

hey guys,Small document for all of you who are looking to have multiple display names for Service-now emails, and to over ride the global Display name function for specific emails.Go to Email Notifica...

How to Create an Open Approvals Reminder Email

On a project I am currently working on, the business users receive approvals at certain points in the workflow. They are very busy, and sometimes the process of deciding if they can approve or reject ...

How to Send eMail Notifications from a Different "Source"

We are currently implementing a corporate initiative to manage how we set up and approve new Resellers (that is, companies that purchase our product from us, and resell it to the public.) As all Servi...

Major Software Release Advances Service Management into the Enterprise

SANTA CLARA, Calif. — June 17, 2014 — ServiceNow ® (NYSE: NOW), the enterprise IT cloud company, today announced the availability of new products and features that drive service transformation through...

6/5 West Michigan User Group, Holland - PARKING Update

Hello,Please note the following parking update for the 6/5 West Michigan User Group.Park Township is doing sewer work on Ottawa Beach Road. The work as now closed the intersection of Waukazoo Drive an...

6/6 East Michigan User Group, Ann Arbor - PARKING UPDATE

Hello,I just updated the parking instructions for Friday's June 6th East Michigan User Group. Please see the details below as well as the parking map attached.Parking UpdatePlease park on the East sid...

Heart Bleed - OpenSSL Vulnerability

Posted on behalf of Myke Lyons, Director of Field Security, ServiceNow:Earlier this week a security researcher publicly disclosed a vulnerability in the OpenSSL software package. The issue is commonly...

Thanks From Apptio

Thank you ServiceNow, DetroitSN, @FruitionPartners for hosting and sponsoring yesterday's 3/27 Michigan ServiceNow User Group, Detroit.We really enjoyed meeting you and appreciate the opportunity to i...

SNUG Pictures & Survey - March 27th

Hello fellow Snuggies, Snugglers?Well, not sure we agreed on what we call people who attend ServiceNow User Groups, but I do know,we had a great turnout at yesterdays SNUG and we want to thank GE agai...

I'm down with ODBC (yeah you know me)

Here's a link to a presentation from another SNUG: I'm down with ODBC (yeah you know me)Synopsis:The ServiceNow ODBC driver might not sound as new and sexy as something like a PHP integration, but it'...

On-Call Scheduling Application on ShareNow

Hello,I wanted to share this great On-Call Application developed by Drew West at Henry Ford Health System.Here's the Description:"This is an On-call application we built for scheduling On-call resourc...