Welcome to the September Community Cafe!
We may be a little late pouring this month’s issue, but trust us, it’s been brewing into something extra flavorful. This Cafe is stocked with a full menu of Community goodness, fresh out of the oven and ready to serve:
News & Updates: Sip on the latest blend of announcements, including a bold new look for the Cafe itself and dozens of way to learn and uplevel your skills.
Tutorials & Tips: Fresh-baked guides straight from our Developer Advocates and MVPs: Studio enhancements, Flow Designer tricks, and a recipe for building your own Discord bot.
Community Spotlight: This month’s special brew? A Spotlight on YOU. Scroll for a crash course in content creation from Senior Developer Advocate Lauren McManamon.
Events: RSVP for CreatorCon at World Forum Chicago, where we’ve got a whole tray of chances to connect.
So, whether you’re here for a quick espresso shot of knowledge or to linger over a full breakfast spread of insights, this month’s Community Cafe has something to warm your cup. Dig in, and don’t forget to share a slice of your own Community flavor in the comments!
Keep scrolling for:
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Exciting news and updates.
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Helpful tips and tricks.
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Engaging community spotlights.
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The latest events.
A New Look for the Community Cafe!
Hey there! We’re a little late with this month’s Community Cafe, but we promise it’s worth the wait. The Cafe has a brand-new look: updated graphics, a refreshed logo, and a style we think you’ll love.
And there’s more! From now on, you’ll find the Community Cafe in two places: here on LinkedIn, as per usual, and over on the ServiceNow Community! Click below to take a look!
The Zurich Content Archive Continues
Our Developer Advocates have been busy creating awesome content for you to explore! From Creator Toolbox episodes on Flow Designer enhancements to deep dives into ServiceNow Studio, there’s something for everyone. Click below to check out the Zurich Content Archive: the central hub for all things developer on the Zurich release.
Learn about Mobile Development, AI Era Career Advice, and more at the ServiceNow Developer Advocate AMA!
Welcome back to another Developer Advocate AMA! This time our advocates are joined by special guest David Murch, who’ll share insights from a Product Manager perspective and tackle your Mobile questions, too. Whether you’re new to ServiceNow, breaking out of the ITSM silo, or keeping pace with AI, there’s something here for everyone.
Fresh Creator Toolbox Episodes: Dive into Zurich!
Two brand-new Creator Toolbox episodes are here! Explore the latest Zurich updates with deep dives into Flow Designer enhancements for stages and variables, plus a closer look at Playbook triggers, permissions, recurrence triggers, and the Flow Debugger. Don’t miss it!
Playbook Triggers and Permissions
Unlock Skills with ServiceNow University and Professor Idris
ServiceNow University is here to help you level up your skills and future-proof your career, starting today with Professor Idris! Tech moves faster than we can scroll, but SNU flips the script with free, AI-powered learning that adapts to your style. Build real-world skills on the platform behind some of the world’s biggest companies, backed by our Community so you’re never learning alone. Start your journey with the recommended courses below!
CreatorCon C3: The Complete Developer's Guide Content Archive
Have you been to a CreatorCon lately? Did you get a chance to play our Collectible Community Card game? If so, you’ll want to check this out! Senior Developer Advocate Travis Toulson takes you behind the scenes with deep dives into how the game was built and what it’s like to design an experience for thousands of people at once.
Source Control in ServiceNow Studio: A Complete Walkthrough
With the ServiceNow Zurich release, Source Control is now part of ServiceNow Studio! Studio is the new unified developer environment on the Now Platform, built to streamline the dev experience, but until now, it was missing integration with source-controlled repositories. That’s changed with Zurich. Join Senior Developer Advocate Earl Duque in this comprehensive guide to learn how to put it to work.
Focusing on ServiceNow Studio Enhancements in Zurich
Want to explore more ServiceNow Studio enhancements? Along with Source Control, the Zurich release brings even more upgrades, like AI Files built directly into apps, a smarter app details page, and fresh visual improvements. Join Earl once more, as he walks you through how to put these new features to work!
Creating a Discord-ServiceNow Chat Bot!
Are you a ServiceNow developer (even a beginner) who’s never touched Node, npm, or Railway? This walkthrough is for you! In this Live Code episode, Earl Duque shows you how to build a Discord bot on Node.js that sends every channel chat to a ServiceNow table. Then, with a business rule watching for certain messages, the bot chats back, running 24/7.
Auto-Label Blocked Stories in Agile Visual Task Board (VTB)
Join ServiceNow MVP Rampriya Sundaramoorthy as she walks through building a Flow Designer automation that auto-labels stories as Blocked when flagged, and removes the label when unblocked, keeping the Visual Task Board in sync. This makes it easier for Scrum Masters, Product Owners, and team members to spot bottlenecks at a glance!
Shining the Spotlight on You: How to Start Creating Content
Are you a ServiceNow Developer or Practitioner looking to grow your content creation skills? Look no further. Today, we’re shining the spotlight on you!
Join the talented Lauren McManamon, Senior Developer Advocate, for a practical crash course on getting started. From picking your audience and generating ideas to scripting, recording, editing, and promotion, she’ll walk you through a simple, low-cost strategy to make content creation approachable.
CreatorCon is Coming to World Forum Chicago
Thinking about attending a CreatorCon event? If you’re in the US Midwest, join us in vibrant Chicago, Illinois! CreatorCon comes to World Forum Chicago at McCormick Place on September 18, 2025, and it’s free to RSVP. Don’t miss it!
Join a Local Developer Meetup
Meet fellow ServiceNow enthusiasts in your area (or online!) for hands‑on sessions, idea swaps, and networking. Visit our Meetup site to find or host your next event.
Click below to discover more in the ServiceNow Community ecosystem.
The ServiceNow Community Homepage
The ServiceNow Community YouTube Channel
