In this article, I will explain how to copy attachments from 1 incident record to another. You can use the same logic for any other table as well.
To do this, we will use the following
- A UI action (Form button) to display on the source record
- A popup view to select target incidents
- A UI Button (list choice) to trigger copy action
- A script include to actually copy
UI Action (Form button)
Popup View
UI Action Copy (list choice)
In the script, add the below code
function copyAttachments() {
var gdw = GlideDialogWindow.get();
var source_table_name = gdw.getPreference('source_table_name');
var source_table_sys_id = gdw.getPreference('source_table_sys_id');
var target_table_name = g_list.getTableName();
var selected_elem = g_list.getChecked();
var selected_ids = selected_elem.split(",");
if(selected_ids.length>1) {
for(i=0;i<selected_ids.length;i++) {
if(selected_ids[0]==source_table_sys_id) {
alert("You seem to have selected the source record also here. kindly check ");
return false;
}
}
} else {
if(selected_elem==source_table_sys_id) {
alert("The selected record is same as source record. kindly check ");
return false;
}
}
console.log("Copy attachments"+source_table_name+"---"+source_table_sys_id+"---"+g_list.getChecked()+"--"+g_list.getTableName());
//call script include to copy attachment.
var ga = new GlideAjax('Copy_Attachments');
ga.addParam('sysparm_name','copy');
ga.addParam('sysparm_source_table_name',source_table_name);
ga.addParam('sysparm_source_table_sys_id',source_table_sys_id);
ga.addParam('sysparm_target_table_name',target_table_name);
ga.addParam('sysparm_target_table_sys_id',selected_elem);
ga.addParam('ssysparm_target_ids_count',selected_ids.length);
ga.getXML(callback);
function callback(response)
{
var answer = response.responseXML.documentElement.getAttribute("answer");
if(answer) {
gdw.destroy();
g_form.addInfoMessage("Attachments copied successfully");
}
else {
gdw.destroy();
g_form.addErrorMessage("Error: Attachments not copied ");
}
}
}Script Include (Copy Attachments)
Let me know if you have any questions in the comments.
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