Event Management video playlist

[marystromberg]

This playlist covers the basic components of Event Management, which provides an indication of the system, CMDB status and events.

The event management video playlist covers:

1. The Dashboard
2. How to add a manual connection
3. How to create a technical service
4. How to create an alert group
5. The alert console and the alert timeline.

It also covers how Business Services can be created in multiple ways, adding a manual connection, creating a technical service and managing alerts.

This video applies to ServiceNow releases starting with the Geneva release. The evt_mgmt_admin role is required to perform the actions shown in this video.

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See each video individually:

Event Management Part 1 | The Basics

Event Management Part 2 | Impact Tree

Event Management Part 3 | Map Indicators

Event Management Part 4 | Event Rules

Event Management Part 5 | Remediation

For more information on Event Management see:

Event Management release notes

Event Management Data Sheet

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