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11-06-2024 04:48 PM - edited 11-06-2024 06:39 PM
Hello Everyone,
I’m back with a new concept: Manual Approvers in Flow.
This topic came up during an interview, and I wasn’t sure how to respond at the time. Later, I implemented it in my Personal Developer Instance (PDI) and thought I’d share this interesting feature with you all. Let’s dive into it!
Use Case: Can we add manual approvers in a flow without impacting the ongoing process (flow)?
Solution: Imagine we have an approval action where approvals have already been triggered for certain people. Now, suppose we want to add additional approvers manually at this specific step. The manual approvers can either approve or reject the action, and based on their response, we proceed to the next steps—without disrupting the current flow.
Implementation:
Assume we have a request item with an approval step, as shown in the image below. I’ll add an approver manually to the list. However, there’s no direct connection to the active flow, as the approval step is already in progress. Even if the manually added approver approves or rejects, it doesn’t impact the current flow, as the flow doesn’t automatically recognize that user.
So, how do we achieve this?
This is where the manual approver feature comes into play.
In the Flow Designer, add a condition for manual approvers in the approval step, as shown in the image below. This setup enables the flow to recognize the manually added user, who can then approve or reject the action. Their decision will affect the outcome of that specific step.
When should we use this feature?
This feature is particularly useful when original approvers are unavailable, causing the approval step to be pending for a long time. In such cases, we can enable another user to process the flow to the next steps.
Hope this helps! Let me know in the comments if you have any questions.
Happy to answer!
Thanks,
Murthy
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Inmorpis Interview question
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@Murthy Ch I have created a Flow on custom table and I want to add additional approvers but I am not able to see the edit button?
Can you help me with that?