What is a Global Application?
A global application provides no boundaries compared to scoped application. It can be used to create legacy application or to merge multiple global update sets in one application.
What is a Scoped Application?
Scoped application provides strong application boundaries and run-time isolation. This allows installing a new application without breaking existing applications.
Can we use ServiceNow Studio for Global Application?
Yes, you can create or manage global application using ServiceNow Studio.
What is Global Application file management?
Once you create a globally scoped application in the ServiceNow Studio, you can now add, remove, or move application files between global applications.
Adding a file from Global Scope to a Global Application
You can add existing globally scoped files into a selected global application. You can search for files in another globally scoped application by the Update Set Name, Table, or File Name.
- In Studio, click on File menu and then select ‘Add Existing Files’ option.
- Search for files in another globally scoped application using the Update Set Name, Table, or File Name.
Removing a file from a Global Application
Remove selected files from the selected global application and return them to the global scope.
- In Studio, click on File menu and select ‘Remove Files’ option
- Select which files to remove from the global scoped application and return them to global scope.
*Note: The removed files are still considered customized files.
Moving an application file between Global Applications
Move selected application files and their descendant files to a selected global application. When you select a global application, the selected application files are automatically assigned to it. You cannot move an application file in or out of a scoped application.
This option is only available if the Global App File Management plugin is active.
Below example shows how to move any global application file to global application.
- Navigate to the application file in a list or form view.
Example: Navigate to System UI < UI Policies
- Select the check box beside each file you wish to move.
- Click Move to Application in the Actions on selected rows choice list drop down menu.
- A dialog box will appear for you to choose. Select the global application which is “Hello World” as shown below:
Source: docs.servicenow.com
